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Open your privacy choices clearly

This Privacy Policy explains how we collect, use, protect and update your personal data when you create an account, enter the lobby, use wallet features or contact our…

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Explore how 88mega handles data

88mega Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Our Privacy Policy is written for the account flow you use in Malaysia, from sign-in checks to wallet activity and support conversations. We collect only the data needed to run your account, respond to requests, protect access, process payment context and meet legal duties that apply

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to us. Where account access or eligibility is mentioned, it depends on local law and is available only where local law permits. Payment names in this policy are included so you can see how wallet records may connect to Touch 'n Go, GrabPay, Boost dan FPX
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without us asking for more than needed. We may update this page when our account tools, cookies, security checks or contact routes change. If the wording changes in a material way, we aim to make the change easy to find before you continue using your account.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Check your privacy contact paths

Privacy questions should reach the right team without making you repeat your account story. Use the route that matches your request, and include your account ID, registered mobile number or email address only when needed for verification. We may ask a follow-up question before changing data, because privacy requests can affect wallet access, login recovery and security records.

Team online

Live chat privacy request

Use chat when you need quick help locating privacy settings, cookie choices or account data correction steps. The team may confirm your account details before discussing anything tied to wallet records or login history.

Email privacy desk

Send an email when your request needs a written trail, such as data access, correction, deletion review or a question about retention. Include only the details needed to identify your account safely.

Security escalation path

Contact us urgently if you think someone else accessed your account or changed your privacy details. We may pause sensitive changes while we check device activity, login records and payment context.

ACCOUNT CARE

Browse account data safeguards

We treat privacy as part of account safety, not a separate form hidden away from your wallet and lobby access.

Data we collect

We collect account details, contact fields, login records, device signals, cookie choices and wallet activity needed to operate your account.

Cookie control

Cookies help keep your session active, remember language choices and protect account access.

Payment context

Touch 'n Go, GrabPay, Boost dan FPX records may show transaction references, timing, status and verification results.

Access protection

Retention rules

Some records are kept while your account remains active, and some may be kept longer for legal, dispute or security…

Change requests

You can ask us to correct account details, check data we hold or explain a privacy decision.

Ask about your privacy rights

These answers cover common privacy questions for your account, wallet records, cookies and support contact with us. They do not replace the full Privacy Policy, but they explain how the main parts apply when you open an account, manage access, make a payment request or ask us to change stored details.

It covers account details, contact data, login records, device signals, cookie choices, support messages and wallet activity. Payment context may include Touch 'n Go, GrabPay, Boost dan FPX references needed to match your account records.

We collect data to create and manage your account, keep access secure, handle wallet records, answer support requests and meet duties that apply to us. We do not ask for unrelated details when the account task does not need them.

Yes. Contact us with the detail that needs correction and enough account proof for verification. We may ask one or two checks before updating data that affects login, wallet activity or privacy contact records.

Cookies keep your session working, remember basic preferences and support account safety checks. Some cookies are needed for the service to function, while other choices may be managed through your browser or account tools.

Payment context is kept for as long as needed to run your wallet, resolve disputes, check transaction status and meet legal duties. When those reasons no longer apply, we remove or reduce the data where practical.

Only team roles that need to handle your request should access the related records. For example, a wallet dispute may involve payment support, while a login concern may involve security staff and privacy contact staff.

Yes. Where account access or eligibility is discussed, it depends on local law and is available where local law permits. Our Privacy Policy explains data handling; it does not change those local access rules.

Open your privacy choices clearly

Check your privacy contact paths

Live chat privacy request

Email privacy desk

Security escalation path

Browse account data safeguards

Data we collect

Cookie control

Payment context

Access protection

Retention rules

Change requests

Ask about your privacy rights

01 What personal data does this Privacy Policy cover?

02 Why do you collect my account data?

03 Can I ask to correct my personal data?

04 How are cookies used on my account?

05 How long do you keep payment records?

06 Who can see my privacy request?

07 Does access depend on Malaysian law?

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